Can GoTo replace our phone system?

Yes — GoTo Connect is a full cloud phone system; we port your numbers and manage the switch.

Remote IT support and device management, included in the same platform as your communications.

Does it work on mobiles?

Yes — desktop and mobile apps keep staff reachable anywhere.

Will we keep our existing numbers?

Yes — we port your numbers as part of the migration.

Can Copia manage it for us?

Yes — setup, migration and ongoing support.

Home›Solutions›Unified Communications›Hosted VoIP & PBX›GoTo Connect

GoTo Connect — Cloud Communications & IT Support

Cloud phone, meetings, messaging and remote IT support — all in one platform. Replace your phone system, connect your people, and manage it all from one place.

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Overview

About GoTo Connect

GoTo brings business communications and IT support into one place. GoTo Connect delivers cloud phone, meetings and messaging, while GoTo Resolve adds remote IT support and management — all from a single, easy-to-use platform. Copia helps you move to the cloud and keep teams connected wherever they work, with one system to learn and one bill to pay.

Bright conference room with a large wall display

Key features

Everything it does

GoTo Connect — cloud phone system (VoIP)

A full business phone system that runs entirely in the cloud.

Video meetings and messaging

Calls, video and chat in the same platform as your phone system.

GoTo Resolve — remote IT support and management

Remote IT support and device management bundled into the same platform.

Single platform and admin

One login, one admin console, for calls, meetings and IT support.

Mobile and desktop apps

Stay reachable on the office number from any device.

Number porting and call routing

Keep your existing numbers and route calls exactly how you want.

Benefits

What it means for your team

Calls, meetings, messaging — unified.

One platform instead of several.

Support built in.

GoTo Resolve adds remote IT help and device management.

Work anywhere.

Stay reachable on any device, in any location.

Simple to run.

One system, one admin, predictable cost.

Product range & plans

Choose the right fit

GoTo Connect tiers (phone, meetings, contact centre) and GoTo Resolve. We'll match the plan to your team.

Use cases & industries

Who it's for

Hybrid teams · Cloud phone migrations · Law firms replacing legacy PBX systems · Businesses wanting comms + IT support in one bill · Professional services firms unifying calling and meetings.