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Poly EncorePro Call Centre Headsets

Durable, comfortable headsets built for agents on the phone all shift.

Contact-centre agents wear a headset for eight hours or more, so comfort, durability and hearing protection matter as much as audio quality. Poly EncorePro headsets are lightweight, protect agents from acoustic shock with SoundGuard, and come with Quick Disconnect for traditional phones or USB for softphones and Microsoft Teams contact centres.

Related solution: Contact centre solutions
Buying guide

Contact Centre Headsets buying guide

Best value

EncorePro 300: voice-optimised audio, SoundGuard and a QD tested beyond 30,000 cycles.

Hybrid and Teams contact centres

EncorePro 500: USB-A and USB-C on one cable, with Teams models.

Premium comfort

EncorePro 700: ultra-lightweight and reinforced for 24/7 floors.

Still not sure? Talk to one of our specialists and we'll recommend the right setup for you.

FAQ

Poly contact centre headsets FAQs

Need help choosing?

Our specialists will match the right Poly contact centre headsets products to how your team works, then set them up and support them.

Friendly local experts · No pressure · We respond within one business day.