Poly EncorePro 300 Series Call Centre Headsets (310 & 320)
Reliable, voice-optimised contact centre headsets at an accessible price.
- Top-quality audio on both ends of the call
- Voice-optimised frequency response
- Smart, reliable features
- USB-A, USB-C and QD options
- HP Poly supplied & supported
- Setup & configuration
- Local expert support
Find the sweet spot
EncorePro 300 gives contact centres dependable call quality without the premium price. A flexible noise-cancelling boom and voice-optimised frequency response keep conversations clear, and SoundGuard protects agents from acoustic shock. The Quick Disconnect connector is tested beyond 30,000 cycles. Fold-flat earpieces sit comfortably around the neck between calls.
Ideal for
- Cost-conscious contact centres
- High-turnover agent floors
- Replacing older Plantronics EncorePro headsets
Talk to a Poly specialist
Get pricing, availability, bundle and volume discounts, or a live demo. We'll also set it up and support it.
EncorePro 300 Series Call Centre Headsets features
Flexible microphone boom
High-quality audio with a flexible noise-cancelling microphone.
Acoustic protection
SoundGuard limits sounds to below 118 dBA to protect against acoustic shock.
Proven durability
Quick Disconnect tested to more than 30,000 cycles.
All-day comfort
Soft, replaceable ear cushions and a lightweight design.
Voice-optimised
A frequency response tuned for clearer conversations.
Fold-flat earpieces
Comfortable around the neck between calls.
EncorePro 310 / 320 technical specifications
Specifications+
- Connectivity
- USB-A, USB-C or Quick Disconnect (QD)
- Wearing styles
- Monaural (310) or stereo (320)
- Hearing protection
- SoundGuard, below 118 dBA
- Durability
- QD tested to more than 30,000 cycles
Related products & accessories
EncorePro 500 Series Smart Contact Centre Headset
Hybrid-ready contact centre headsets that work with new and legacy equipment.
EncorePro 700 Series Contact Centre Headset
Luxurious comfort and outstanding audio for agents on the phone all day.
Blackwire 3200 Series USB Headset
A durable, budget-friendly USB headset with a noise-cancelling microphone.
EncorePro 300 Series Call Centre Headsets questions, answered
Product information, images and specifications courtesy of HP Inc. (Poly). Copia supplies, deploys and supports HP Poly headsets. Specifications may change without notice. Information reviewed 14 October 2026.
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